Refund Policy

Last Updated: September 20, 2026

At SweetRoom, every order is checked carefully before dispatch.

If you receive an item that is damaged, defective, or different from the product you ordered, please contact us promptly after receiving your order.

To help us review the issue, we may ask you to provide your order details and clear photos or videos of the product.

After reviewing the issue, our team will guide you regarding the available resolution.

Please note that products should not be used, altered, or damaged after delivery if you wish to report an issue with your order.

For questions regarding an order, please contact us through the customer support details available on our website.

SweetRoom